CANCELLATION & REFUND POLICY
PCC Pvt. Ltd. believes in helping our customers and therefore has a liberal cancellation and refund policy. We make sure you that all services given on PCC Pvt. Ltd. are 100% genuine.
Cancellation Policy :
You can cancel your Document Application after taking our services or after submitted your documents to us.
Cancellation by PCC Pvt. Ltd.
We are authorized to cancel your document application before submitting to Consulate or Embassy if we found some fraud or wrong documents submitted by you. There are certain types of document or consulate which are unable to process from our side due to not having authorization. We cannot accept these types of application from you.
Cancellations by the customer
If customer cancelled his plan due to any reason after submission of documents to us then he is liable to pay our service charges fully. If their documents not yet applied from us then we can refund fully service fee paid by customer to us within 10 days through method of payment (Credit card/ Debit Card/ Net banking etc.) chosen by customer while paying.
If customer cancelled his plan after submission of their application to authorized submission Centre /consulate /embassy. Then total paid documents fees including services charges are non-refundable. Apostille and attestation fee is non-refundable once paid even your document is done/cancelled/refused/withdraw.
Certain charges like courier, Insurance cancellation, vendor fees are applicable to pay for customer. These will be not refunded from us.